Refund Policy

Refund Policy


Defective or Damaged Products
If you have received faulty or damaged products, please contact us with images of the product
within 7 days. We will gladly send out a replacement order or issue you a full refund.

Items Lost in Transit
By ordering from us, you agree with our shipping times. Most orders get delivered within the
posted time frames; however, external factors such as customs inspections can sometimes
cause delays. If your order shipping times exceed our displayed time frame by 10 business days,
you can contact us and we will gladly send out a replacement order, or issue a full refund.

We accept returns for refunds. If you are not satisfied with your product, you are eligible to return
the product within 7 days after receiving it. To do so, kindly get in touch with us here.

Lost or Stolen Packages is not responsible for lost or stolen packages confirmed to be delivered to the
address entered for an order. Upon inquiry, Website will confirm the delivery to the address
provided, date of delivery, tracking information and shipping carrier information for the customer
to investigate.